Return Policy:

The Horton Bath Collection wants to ensure the happiness and satisfaction of each of our customers. We are confident that you will enjoy the products which we so lovingly and proudly select and offer, and/or make for your use. If for any reason you are unsatisfied with our product, you have 30 days from the date of receipt to contact THBC and request a RMA#. We will not reimburse returned items if they are not accompanied with an RMA#.

To obtain an RMA# you can 1) call us at: 1(707)446-7627, Tuesday - Friday (12:00 p.m. - 5 p.m) and Saturday (12 p.m.-3 pm)(Pacific Standard time) or:

2) email us at: ThbcCustCare@gmail.com

Either way we will take quick care of your needs.

Due to integrity concerns, health & safety issues, we can only accept the return of products which have their tamper-proof packaging intact. If the outer packaging has been tampered with or removed, we will not accept the return. We must insure all products have not been compromised for the safety of all of our customers. If you are unsatisfied with your order please contact THBC either utilizing the Contact Us page or by emailing THBC at ThbcCustCare@gmail.com

Be advised we are unable to refund shipping fees.

If you have any questions regarding our product, please feel free to call us between the hours of 12 noon - 5 p.m. (Pacific Standard Time), Tuesday - Saturday. (707) 446-7627